The best connected experiences happen at home
Have more fun, get more done at the speed of fiber optic internet. Learn more about our network and expanding fiber service.
We’re bringing a world-class internet experience to over 1.7 million homes and businesses, including communities that have been underserved for decades. Every home deserves a better internet.
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You’ll always see high speeds, even during peak hours. We run our network differently—with plenty of capacity to spare.
Our network is built with redundancy and capacity so that you won’t experience interruptions in service—days, nights, or weekends.
We are the only provider who is creating a network that’s purpose-built and optimized for your internet needs.
We use our services at home, just like you do, and we care about bringing everybody the best service possible.
Fiber is as fast up as it is down, making it the best option for heavy internet users, like gamers, streamers, and those working from home or taking classes online. Unlike cable providers, we are not repurposing old television technology to provide internet service, so there’s no need for us to impose data caps or throttling that slow you down.
Several factors can slow your internet speed:
For the most accurate results, we recommend using the desktop version of the Speedtest application with a wired connection.
Before starting the test, be sure to:
Testing speeds over WiFI or with web browsers may provide inaccurate results.
Download the free Speedtest® app today for the quickest way to check your connectivity.
It’s first important to note, when running a speed test on a WiFi device, you're testing the speed of your wireless WiFi network, not the broadband speed delivered by your Fiber service.
To get the best possible speed make sure your device:
In general, a device should meet these minimum specifications to perform well on a Ziply Fiber connection.Windows
To get the most out of a speed test, and your use of the Fiber network, here are the recommended device specifications for Fiber connections:Windows
Other factors may cause interference and affect the speed of your WiFi connection, including:
Identifying the specific interference is difficult and sometimes impossible. To get the best possible WiFi signal, place the router in the location where you use WiFi most, and away from physical obstructions and other devices that may interfere with the WiFi signal. During times when you need the fastest connection possible, use a wired connection to the router.
The browser you use can matter, especially if it is an older version.
For both speed and security purposes, it is important to be using the most updated version of whichever browser you use, whether it is Chrome, Firefox, Safari, Edge or Explorer.